Privacy policy

Last updated: 29-06-2025

Shapeher ("we", "our" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your data when you visit our website or use our services.

This policy applies to our website and its associated subdomains (together, our "Service") and to any application operated by Shapeher. By accessing or using our Services, you consent to the collection and use of information as described in this Privacy Policy and in our Terms of Service.

Definitions and Key Terms

  • Cookies: Small files stored on your device by a website to remember preferences and improve the user experience.

  • Company: Evercore Europe Limited, trading as Shapeher.

  • Country: Hong Kong (the company's jurisdiction of registration).

  • Customer/User: Any company, individual or organisation that signs up to use our services.

  • Device: Any internet-connected device such as a smartphone, tablet or computer.

  • IP address: A unique number assigned to a device connected to the internet, often used to determine location.

  • Personal data: Any information that can identify you directly or indirectly.

  • Service: The website and e-commerce platform offered by Shapeher.

  • Third-party services: Providers or tools not owned by Shapeher, such as payment processors or analytics tools.

What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • IP address and browser data

  • Order history

  • Payment method information (processed securely through third parties)

How We Use Your Information

We use the data we collect to:

  • Process and fulfil orders

  • Send order updates

  • Improve website functionality and the customer experience

  • Respond to customer enquiries

  • Provide targeted advertising and promotions

  • Prevent fraudulent transactions and improve security

  • Comply with legal requirements

Use of Third-Party Data

We may receive limited data from third parties (such as fraud-prevention tools or social platforms), including public profile information if you interact with us on social media.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Payment processors and logistics partners

  • Advertising and analytics platforms (for example, Google, Facebook)

  • Service providers that host our website or send marketing emails

  • Authorities, where required by law or to protect our rights

All third parties are contractually obliged to protect your data in accordance with the law and this policy.

Email Communications

By submitting your email address on our site, you agree to receive order-related communications, promotional offers and newsletters. You can unsubscribe at any time by clicking “Unsubscribe” in our emails or by contacting us.

Data Retention

We keep your data only for as long as necessary for the purposes described in this Privacy Policy. Once it is no longer needed, we securely delete or anonymise it.

Your Data Protection Rights

You have the right to:

  • Access, correct or delete your personal data

  • Restrict or object to the processing of your data

  • Withdraw your consent at any time

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: 📧 info@shape-her.shop

Security Measures

We use secure encryption technologies such as SSL to protect your personal and payment data. Although no system is 100% secure, we take commercially reasonable measures to protect your information.

International Data Transfers

By using our services, you agree to the transfer of your data to Hong Kong and other jurisdictions where we or our partners operate, which may not have the same data protection laws as your country.

Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences

  • Analyse visitor behaviour

  • Show personalised ads

You can manage your cookie preferences in your browser settings.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If we discover that we have done so, we will delete it immediately.

Links to Third-Party Sites

Our site may contain links to other sites that we do not operate. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting any personal data.

Changes to This Policy

We may update this policy to reflect changes to our services or legal requirements. Any changes will be posted on this page with a new revision date. Your continued use constitutes acceptance of the revised policy.

Contact Us

Company name: Evercore Europe Limited
Brand: Shapeher
📧 Email: info@shape-her.shop
📞 Phone: +44 7412 809974
🏢 Address: RM 101A, 1/F., Genplas Ind Building, 56 Hoi Yuen Road, Kwun Tong, Hong Kong
📮 Postcode: 999077
🌐 Website: www.shape-her.shop